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Theme and account

steph

New member
Joined
Aug 6, 2017
Messages
2
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1
Age
39
#1
Hello,
I have the LIVA theme, but i can't see it on my account here in your site.
So i can't create a post in the customer forum.

How can i get support?
 
Last edited:

IPSMake

Administrator
Staff member
Customers
Joined
Apr 9, 2016
Messages
225
Likes
7
Points
18
#2
Where did you buy the theme? If you bought IPS official website, what is your user name and e-mail address? Your account will be upgraded after necessary checks are made. ;)

Respects...
 

steph

New member
Joined
Aug 6, 2017
Messages
2
Likes
0
Points
1
Age
39
#3
I've bought it through the ipsmarketplace.
Also i had an issue updating my license, as when i went to the theme in the marketplace, it would only let me buy it and not update. I could find it through my "manage purchases" area though, where i updated the license.
I'll send you my information in a direct message
 

IPSMake

Administrator
Staff member
Customers
Joined
Apr 9, 2016
Messages
225
Likes
7
Points
18
#4
Your account has been checked and approved. In this regard, you have been informed with a special message.
 
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